Internet Card Fraud

Added on April 25th, 2008
Found in Merchant Services, News, Special Offers
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An article appearing on yesterdays BBC News website highlighted the depth of card fraud on the Internet, phone and mail order. As a provider of e-commerce websites IT4B have an active interest in highlighting any areas of concern for businesses and aim to offer best advice.

Apparently figures estimated ‘card losses from phone, internet or mail order crime totalled £290.5m in 2007′ but these figures would be much greater if failed attempts had been successful. The article goes on to highlight the ease with which stolen credit and debit card details are obtained and even sold on line. Figures also indicate that there was a ‘25% rise in fraudulent use of UK credit and debits cards last year’ in overseas crime.

The risks to card holders is highest where card holder not present transactions take place so it is in the interest of the paying customer to ensure that they are fully aware of how their credit card payments will be taken and used. Customer confidence is an essential requirement for maintaining growth of online sales. Our advice to companies planning to sell on-line is to listen to your website provider and ensure that you are adhering to best practice in how you handle your customer transactions.

IT4B have negotiated preferential rates with several card payment providers to ensure our clients are getting not only excellent rates but also the reassurance that they are receiving best advice over how to manage their customers payments.

The tip has to be - put your customer first and go down the professional route.

Useful links

  • IT4B offers for card payment providers http://www.it4b.org.uk/offers/.
  • Protx-for information on this recommended payment gateway visit www.protx.com
  • For further information on how to obtain an introduction to HandePay and TSB Cardnet for preferential rates contact kathy@it4b.org.uk or telephone 0845 226 0921

Remember customers buy on trust so make your website secure.

To keep up to date with local, national and international news visit http://news.bbc.co.uk/ there are regular features on technology issues and Internet trading.

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